Service Desk and Incident Manager: Careers in IT Service

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Language: English

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As a result of high strength to weight ratios, design flexibility, and long life-span civil engineers, governmental agencies and specifiers are turning to composites to realize the benefits, extended lifecycle and sustainability composites provide. If your value proposition is to provide the highest level of customer service for premium products, then your infrastructure should include processes to deliver quick and responsive service, including live chat, self-service tools, and quick turnaround on questions and orders.

Pages: 146

Publisher: BCS (July 28, 2014)

ISBN: 1780172338

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